Posts tagged communicate
Stages of the Startup Journey - #7: Keeping customers happy
Stages of the Startup Journey - #7: Keeping customers happy

We continue exploring the stages of the startup journey, from idea to exit. This week we talk about the importance of keeping your customers happy, both for retention and for acquisition of new ones!

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Cynthia Delariacustomer satisfaction, happy customer, generate revenue, generating revenue, learn from failure, learn from success, customer support, communicate, communication, minimum viable product, product road map, road map, pricing, grow smart, slow is smooth, smooth is fast, growth, startup growth, when to expand, upsell opportunities, stages in the startup journey, stages of the startup journeyComment